bbqbrokers.com Order Cancellation Policy
Bbqbrokers.com incurs several different fees when an order is placed by a customer.
When you place an order on our website, you are making a commitment to purchase that item, and your payment will be processed to the credit card provided when the order is placed.
***if you cancel an order before it has been shipped, you will be charged a 10% cancellation fee before a refund is issued. This fee will be charged to the credit card you used to place the order.***
***if you cancel your order after it has already been shipped, it will not qualify as a cancellation but will be treated as a return(please see bbqbrokers.com returns/exchanges/refunds policy).***
Again, bbqbrokers.com wants all of our customers to be 100% satisfied. If you should have any questions about an order, an item, or our policies, please contact us at [email protected].
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For customer service call (270) 579-6798